We are not responsible for packages once they have left our location.  Please make sure you are shipping to a secure location.  If an email address is included in the order, you will receive tracking information. Please contact your local Post Office first for any issues with your package once marked "delivered" in the tracking information.

You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees that we incur from the Post Office. 


  • FREE US Shipping: All orders over $99 inside the continental U.S. ship for FREE with USPS or UPS and will be delivered by the carrier. Shipping times typically take anywhere from 2 to 10 days once they are at the Post Office and/or UPS warehouse. First class packages weighing under 16 ozs. are not insured and may have a longer shipping time. 
  • FLAT RATE $4.00 Shipping:  All orders $99 and under inside the continental U.S. ship for a flat rate of $4.00 with USPS or UPS, whichever is cheaper and will be delivered by the carrier. 
  • DIXON PICKUP: If you live within the Dixon, IL area and would like to arrange pickup of your package, please choose the pickup option. Orders will be available for pickup at 857 Riverside Drive Dixon IL (white oak subdivision). Please allow for 1 business day to fill the order and make sure you receive an email stating your package is ready. ****Those not local who pick this shipping option instead of the flat fee rate will have their order cancelled and will be notified to reorder.****

Please note that if you do not enter the correct billing address that is on file with your bank, we will not ship your order until further verification is obtained. This is to help prevent credit card fraud and protect us and our customers. 

Processing time: Most in stock orders are quickly processed and sent from Dixon, Illinois within 2 to 3 business days (unless stated otherwise on your item description). Orders placed on a late Friday, Saturday or Sunday will be shipped the following Tuesday. Please leave your email as you will receive an email or message with a tracking number once your item has shipped. 

Items clearly marked as a preorder in the item descwill not be shipped as normal. Preorders are not in stock. Items will be shipped as soon as possible, but can take anywhere from 1 to 6 weeks. ***Please take note if you add a preorder item along with an in stock item, your order will be shipped all at once when all items are available. If you want your in stock item shipped first, you need to place separate orders. 

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